Cookie Policy

1. Introduction

This Cookie Policy explains how Silent Treasury ("we," "our," or "us") uses cookies and similar technologies when you visit our website silent-treasury.com ("Service"). This policy explains what these technologies are, why we use them, and your rights to control our use of them.

This Cookie Policy should be read alongside our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

2.1 Types of Cookies

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
• First-Party Cookies: Set directly by our website
• Third-Party Cookies: Set by external services we use on our website

3. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

• Website security and fraud prevention
• Load balancing and performance optimization
• Remembering your cookie preferences
• Maintaining secure sessions
• Form functionality and error prevention

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Counting visits and traffic sources
• Measuring page performance and load times
• Understanding which pages are most popular
• Identifying technical issues and areas for improvement
• Tracking user navigation patterns

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization to improve your experience.

• Remembering your preferences and settings
• Personalizing content based on your interests
• Providing chat support functionality
• Remembering information you've entered in forms
• Customizing the website layout and appearance

3.4 Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests.

• Tracking visits across websites
• Building a profile of your interests
• Showing relevant advertisements on other sites
• Measuring the effectiveness of advertising campaigns
• Frequency capping to avoid showing the same ad repeatedly

4. Specific Cookies We Use

4.1 Our Own Cookies

Cookie Name	Purpose	Duration	Type
st_session	Maintains user session and security	Session	Essential
st_preferences	Remembers your cookie preferences	1 year	Essential
st_analytics	Tracks website usage and performance	2 years	Analytics
st_functional	Stores user preferences and settings	30 days	Functional

4.2 Third-Party Cookies

We also use cookies from trusted third-party providers:

• Google Analytics: Website analytics and reporting
• Google Fonts: Font delivery and display optimization
• Social Media Platforms: Social sharing functionality
• Email Marketing Services: Newsletter and communication tracking

5. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

5.1 Web Beacons

Small transparent image files that help us understand how you interact with our website and emails.

5.2 Local Storage

Browser storage that allows us to store data locally on your device for improved performance and functionality.

5.3 Server Logs

Automatic collection of technical information about your visit, including IP address, browser type, and pages accessed.

6. Managing Your Cookie Preferences

6.1 Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept all cookies
• Accept only essential cookies
• Customize your cookie preferences

6.2 Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking the cookie preferences link in our footer
• Accessing the cookie settings through your browser
• Contacting us directly with your preferences

6.3 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set up notifications when cookies are placed

7. Browser-Specific Instructions

7.1 Google Chrome

1. Click the three dots menu in the top right corner
2. Select "Settings" > "Privacy and security" > "Cookies and other site data"
3. Choose your preferred cookie settings

7.2 Mozilla Firefox

1. Click the menu button and select "Settings"
2. Go to "Privacy & Security"
3. In the "Cookies and Site Data" section, adjust your settings

7.3 Safari

1. Click "Safari" in the menu bar and select "Preferences"
2. Click the "Privacy" tab
3. Select your cookie preferences

7.4 Microsoft Edge

1. Click the three dots menu and select "Settings"
2. Click "Cookies and site permissions"
3. Adjust your cookie settings under "Cookies and data stored"

8. Impact of Disabling Cookies

While you have the right to disable cookies, please note that doing so may affect your experience on our website:

8.1 Essential Cookies

Disabling essential cookies may result in:

• Website functionality issues
• Inability to access certain features
• Security vulnerabilities
• Problems with form submissions

8.2 Other Cookies

Disabling other cookies may result in:

• Less personalized experience
• Repeated cookie consent requests
• Less relevant content and advertisements
• Inability to use certain features like chat support

9. Consent and Legal Basis

9.1 Consent

For non-essential cookies, we rely on your consent as our legal basis for processing. You can withdraw your consent at any time by adjusting your cookie preferences.

9.2 Legitimate Interest

For some analytics and functional cookies, we may rely on legitimate interest as our legal basis, balancing our business needs with your privacy rights.

9.3 Essential Cookies

Essential cookies are necessary for the performance of our contract with you or for compliance with legal obligations.

10. International Transfers

Some of our third-party service providers may be located outside Canada. When cookies involve international data transfers, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will:

• Post the updated policy on our website
• Update the "Last updated" date
• Notify you through our website or email
• Request new consent where required by law

12. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

For technical issues with cookie settings or to exercise your rights regarding cookies, you can also contact our technical support team at [email protected].